1. Scope of This Privacy Policy
This Privacy Policy explains how Find Roofer Contractor (“Find Roofer Contractor,” “we,” “us” or “our”) may collect, use, disclose and otherwise process information when you visit FindRooferContractor.com, submit a roofing service request, call a telephone number displayed on the site, communicate with us or otherwise interact with the website. The site is a roofing lead-generation and contractor-matching service and is not itself the roofing contractor that performs work at your property.
2. Information You Provide
When you submit the roofing request form, we may collect information such as your name, telephone number, email address, ZIP code, property type, type of roofing service requested, project timing, whether you are the property owner and any project description you choose to provide. If you contact us by email or another method, we may collect the contents of the communication and the information needed to respond.
3. Information Collected Automatically
Like many websites, the site may automatically receive technical and usage information such as IP address, browser type, device information, approximate location derived from IP address, pages viewed, referring page, dates and times of visits, interactions with buttons or forms and cookie or similar identifiers. Analytics, advertising, fraud-prevention, consent-verification or call-tracking technologies may collect information according to their configuration.
4. TrustedForm, Jornaya and Lead Verification
The roofing lead form may use third-party lead-verification technologies such as ActiveProspect TrustedForm and Verisk/Jornaya LeadID. These tools may generate a certificate or lead identifier associated with a form submission to document aspects of the lead-generation session and consent experience. Their processing is also subject to the applicable provider’s terms and privacy practices.
5. How We Use Information
We may use information to process and route roofing service requests; connect users with independent service providers or marketing partners that may be able to respond; communicate about a submitted request; operate, maintain and improve the site; measure website and advertising performance; prevent fraud, abuse or invalid leads; maintain records; comply with legal obligations; enforce website terms; and protect the rights, safety and security of users, service providers and the website.
6. How Information May Be Shared
Because this is a contractor-matching and lead-generation service, information submitted in a roofing request may be disclosed or transmitted to independent roofing contractors, home-service providers, lead buyers, call centers, marketing or technology partners or other parties involved in responding to or routing the request. We may receive compensation in connection with a lead or referral. We may also disclose information to hosting, analytics, communications, security, legal, payment or other vendors that support website operations, subject to the nature of their services.
We may disclose information when we believe disclosure is required by law, legal process or a governmental request; to protect rights, property or safety; to investigate fraud or security issues; or as part of a merger, sale, financing, acquisition, reorganization or transfer of some or all business assets.
7. Cookies and Similar Technologies
Cookies, pixels, scripts, local storage and similar technologies may be used to keep the site functioning, remember preferences, understand traffic, measure advertising, attribute leads, detect fraud and support third-party services. Browser controls and any consent-management tools made available on the site may allow you to manage certain cookies. Disabling cookies can affect website functionality.
8. Telephone, Text and Email Communications
If you provide contact information in connection with a roofing request, communications may be sent by us or by independent service providers regarding that request as permitted by the consent language presented with the form and applicable law. The exact communication methods depend on the form configuration and the parties receiving the request. Consent to marketing communications should not be understood as a guarantee that a contractor is available or that services will be purchased.
9. State Privacy Rights and Requests
Depending on where you live and applicable law, you may have rights to request access to, correction of or deletion of certain personal information; obtain information about categories of data collected or disclosed; opt out of certain sales, sharing or targeted advertising; limit certain uses of sensitive information; or appeal a denied request. Rights and exceptions vary by jurisdiction. Use the website’s privacy-choice page where provided or contact privacy@findroofercontractor.com. We may need to verify your identity and authority before completing a request.
10. Data Retention
We may retain information for as long as reasonably necessary for the purposes described in this policy, including lead fulfillment, business records, fraud prevention, dispute resolution, legal compliance and enforcement. Retention periods can vary based on the type of information, contractual requirements and applicable law.
11. Security
We use reasonable administrative, technical and organizational measures intended to protect information. No internet transmission, database or security method is guaranteed to be completely secure, and we cannot promise that information will never be accessed, disclosed, altered or destroyed by an unauthorized party.
12. Children
The website is intended for adults seeking property-related roofing services and is not directed to children under 13. We do not knowingly design the roofing request process to collect personal information from children under 13.
13. Third-Party Websites and Contractors
The website may link to third-party sites or connect you with independent contractors. Their websites, privacy practices, communications and services are controlled by those third parties, not by Find Roofer Contractor. Review their policies before providing additional information directly to them.
14. Changes to This Policy
We may update this Privacy Policy when business practices, technology or legal requirements change. The revised version will be posted on this page with an updated effective date. Your continued use of the site after an update is subject to the revised policy to the extent permitted by law.
15. Contact
For privacy questions or requests, contact privacy@findroofercontractor.com. For general website questions, contact support@findroofercontractor.com.